
Contact NAPS directly with any of your questions or concerns!
National Association of Personnel Services (NAPS)
131 Prominence Ct.
Suite 130
Dawsonville, GA 30534
Phone 706.531.0060
Fax 866.739.4750
info@recruitinglife.com
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Our events are really YOUR events. And, to make it easier for you to
view (and attend!), we have broken "our events" into national and
regional/state categories. We also encourage anyone to let us know
of any important events and functions that you think our community
would be of benefit. Please contact us at events@recruitinglife.com.
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Speaker(s) |
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| Bob Style & Frank Burtnett |
Click here for bio! |
| Victoria Labalme |
Click here for bio! |
| Greg Doersching |
Click here for bio! |
| Lisa Iannone |
Click here for bio! |
| Margaret Graziano |
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| Jami Jackson |
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| John Bartos |
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| Scott Ginsberg |
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| Tim Alderman and Carol Wenom |
Click here for bios! |
| Steve Tyink |
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| Amy Williams |
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| Lisa Yankowitz |
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| Aaron Wandtke |
Click here for bio! |
| Temp Panel |
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| Pinnacle Panel |
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| Al DeBellas |
Click here for bio! |
| Colleen Francis |
Click here for bio! |
| Mark Berger |
Click here for bio! |
| Barbara Bruno |
Click here for bio! |
| Round Tables & Leadership & Vendor Speed Dating |
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| Mike Lejuene |
Click here for bio! |
| Patricia Drain |
Click here for bio! |
| Rob Krzak & Suzanne Cummings, Esq. |
Click here for bio! |
| Shally Steckerl |
Click here for bio! |
| Beth Schneider |
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| Doug Beabout |
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| Joe Madden |
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| Donato Diorio |
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| Debbie Fledderjohan |
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| Joe Pelayo |
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| David Knutson |
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| Danny Cahill |
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| Donna Tyson |
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| Craig Silverman |
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| Bob Liken |
Click here for bio! |
| Tim Spidel |
Click here for bio! |
| Leslie Salmon Jones |
Click here for bio! |
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Bob Style & Frank Burtnett
Coming soon...
Victoria Labalme
Victoria Labalme brings 20 years of theater, comedy, movement and film experience to
the corporate industry, working with individuals and organizations who are committed to
mastering the art of live communication - in business, sales and interpersonal settings.
Her high-content, high-impact, fully customized keynotes and breakout sessions offer an
unforgettable, memorable and transformational learning experience. Participants leave
with a basket of tools to communicate effectively, connect and come alive.
A graduate of Stanford University with a distinguished academic record, Victoria draws on
the lessons of the performing arts as they apply the business industry. Her professional
show biz appearances include HBO's "Sex & The City"; film documentaries directed by Academy
Award nominees; advanced training with legendary mime Marcel Marceau; ABC/Good Morning
America's stage in Times square; Fox News; NBC news; 27 television commercials including
a 1998 Super Bowl spot; scores of productions of her original one-woman shows at off-Broadway
theaters, high profile festivals, and comedy clubs such as Catch a Rising Star, Gotham
Comedy Club, and Caroline's on Broadway.
You can bet that corporations such as Starbucks, Chick-fil-A, the NYPD, Blue Cross Blue
Shield, PNC Bank, 24 Hour Fitness, Enterprise Rent-A-Car, Administaff, L'Oreal, Bosley,
American Heart Association, State Farm Insurance, Interstate Hotels & Resorts Company,
and JetBlue University do not assemble their people at major corporate events just to be
entertained. In each case, they saw in Victoria a talent and a program so unique they
knew it would make a sustainable difference to the passion and performance of their
people.
For more information please visit www.victorialabalme.com.
Greg Doersching
Greg Doersching is working recruiter, as Managing Partner and Founder of The Griffin Group,
a National Search Firm working in the direct hire placement industry Greg still runs a highly
successful desk. For the past 16 years Greg has been recognized as one of the most cutting
edge voices in the recruiting industry placing an emphasis on embracing technology to
enhance traditional recruiting models. He is an International Trainer and has presented
for the National Association of Personnel Services, American Staffing Association and the
Association of Canadian Search, Employment and Staffing Services. He is consistently rated
as one of the top presenters for each conference and has done numerous Regional, State and
Local presentations.
He currently consults with over 50 nationally known staffing and recruiting agencies and this
year will partner with Jeff Skrentney to bring recruiters across the country one of the best
training tandems available. Recognized as one of the "Top Producers" for the state of Wisconsin
- Greg received the "Dare to Soar" Award for increasing billings over 300% in a single year.
He served for 2 years as the President of the Wisconsin Association of Personnel Services and
now sits on their Board of Directors.
He is an avid fisherman and hunter and has been known to trade consulting services for a chance
to go hunting or fishing in new places. He is also a certified chef, performs in local
musicals and is active in his church. He heads the Christian Sportsman's Ministry for FRCC
and is a member of Safari Club International, North American Hunting Club, Whitetails Unlimited
and Ducks Unlimited. Greg is the father of 2 boys, Griffin (age 9) and Greysen (age 1) Greg's
wife Jessi is also a converted hunter.
Lisa Iannone
Lisa earned a BS in Psychology from Trinity College in Hartford, CT and joined Danny Cahill and
Hobson Associates in 1987. She began her search career recruiting finance and administrative
personnel. Lisa subsequently built her own niche placing Executives within the Instrumentation
and Controls Industry and was the first person in Hobson history to fill a President's search.
Lisa was named General Sales Manager of the firm in 1996 and led the Hobson Team to three consecutive
years of record sales growth earning a promotion in 1999 to General Manager, assuming responsibility
over the entire recruiting and research staff. In recognition of her dedication and contributions
to the continued success and growth of Hobson Associates, Lisa was honored as a Senior Partner in
2000 and named Vice President in 2002.
Lisa's personal sales production has earned her in membership in Hobson Associates' President's
Club and Executive Club for consistently filling search assignments at senior management levels.
She currently specializes in placing key Executives with high tech clients.
In addition to leading the extremely successful team at Hobson to another year of record production
in 2006, Lisa is a speaker, trainer and industry consultant for "According to Danny" and the
Cahill Consulting Group. She's recently been featured at NEAPS and NAPS conferences and has worked
closely with a number of in-house consulting clients.
Jami Jackson
Coming soon...
John Bartos
Jon Bartos is an expert in human capital solutions who has coached hundreds of individuals and
businesses to professional success. He enjoys mentoring and motivating others and he has
made a career out of doing just that.
A graduate of Michigan State University, Jon received his BA in Communications and his MBA in
Marketing and International Business from Amber University. Jon had a successful 16-year
sales and management career in the AIDC industry where hiring top talent was one of his chief
initiatives. After identifying a critical need for superior talent in his marketplace, Jon made the
decision to start his own executive recruitment firm Jonathan Scott International.
At JSI, Jon assembled a powerful team of Top 10 award winners and sales leaders, all dedicated
to JSI’s founding principles of integrity and delivering “A” talent. This commitment to excellence
has led to global success. Since opening its doors, JSI has won numerous international awards
and is consistently ranked in the top 50 offices worldwide within the MRI Network.
Jon is one of the industry’s very few yearly million dollar billers. He is an accomplished writer
and speaker on all aspects of human capital and recruiting. As host of Talent Wins, a weekly
talk show on 55KRC (The Talk Station 550AM), he addresses the hottest topics in the talent
marketplace. With practical, sometimes brutal insight, he helps his listeners dominate the
business playing field.
Jon believes in the power of individuals to transform their lives. He developed the Magnum
Program, a personal coaching program that helps recruiters and professionals at all levels
overcome career hurdles to get to the top of their game.
On a personal level, Jon continues to set the bar high. He has achieved national success in the
Masters Level Pole Vault. He volunteers his time as a track coach for Mason High School,
coaching young vaulters to new heights. In his spare time, Jon enjoys golfing, playing music,
trail riding and traveling with his wife and two children.
Scott Ginsberg
Scott Ginsberg is the only person in the world who wears a nametag 24-7 to make people friendlier!
He is the author of four books, including "How to be That Guy" and "The Power of Approachability."
Scott teaches businesspeople how to make a name for themselves … one conversation at a time.
He has also been:
1. Featured in USA Today as (get this!) "The World's Foremost Expert on Nametags…"
2. Quoted in The Wall Street Journal, 20/20 and COSMOPOLITAN as "The Authority on Approachability..."
3. AND…has recently been inducted into Ripley's Believe it Or Not!
To see Scott in action, check out www.hellomynameisscott.com
Tim Alderman
Tim has over 25 Years Experience in International Sales, Marketing, Business Development & Training
with Firms Throughout the U.S., Canada & Far East.
He was the Executive Vice President of Sales for the Southeast's Largest Professional Fundraising
Corporation with a Sales Staff of over 200 Professionals which Included 15 Area Directors and 6
Regional VP's.
In 1989 Tim was a Founding Partner of one the nations Top Physician Recruitment Firms, HARRIS
KOVACS ALDERMAN. Prior to his Company's Sale HKA had Grown to a Staff of over 100 Employees, with
Offices in Dallas, Atlanta, Indianapolis & Phoenix.
As the President of CompuSearch, a Consulting & Contract Services Company For IT Professionals,
Clients Included BellSouth, GTE & Lockheed Martin.
Presently Tim is Taking his Experience & Knowledge into Business Development Training & Management
Consulting as President & CEO of Alderman Hockaday and Associates, LLC. His Clientele consists of
Large Corporations such as B.F. Goodrich, American Electric & Power, CompuCom, Perkin Elmer, SAP
America, Inacom, RCI, FedComm, National Data Corp., Novient Corp., Eltrax Systems, CompuWare,
McKenney's Inc., MSI, Prestige Staffing, and more.
Tim Is Originally From Charleston, SC and Has Resided in Atlanta For 20 Years.
Carol Wenom
Carol Wenom, CPC/CTS
General Manager, Whitaker Technical Services
Vice President Training & Organizational Development, The Whitaker Companies
Ms. Wenom began her recruiting career in 1978 with one of the nation's largest engineering
placement firms based in Houston. She became Manager of a major technical recruiting firm
in Dallas for six years before returning to Houston as Vice President of Whitaker Technical
Services in 1989. Ms Wenom has achieved "preferred provider" or "exclusive provider" status
with many of her clients.
Consistently a top producer in the recruiting industry, Ms. Wenom has been recognized with
numerous honors and awards at local, state and national levels including most recently her
induction into the Pinnacle Society - the nation's premier consortium of top recruiters within
the permanent placement and search industry. In 1985 and 1992 respectively she was awarded
the Certified Personnel Consultant (CPC) and Certified Temporary Staffing Specialist (CTS)
designations, attesting to her continued commitment to the highest standards of legal and
ethical business practice. She was honored in 1992 as the Houston Area "Consultant of the
Year" and "CTS of the Year" by the State Professional Association (TAPC). In 1994 Ms. Wenom
was also recognized by the National Association of Personnel Services as "CPC of the Year".
In 2003 the Houston Area Association recognized Ms. Wenom for Outstanding Contributions to
the Professional Staffing Industry. Ms. Wenom currently serves on the Executive Board of the
National Assn of Personnel Services (NAPS) and is slated to become its Chairman of the Board
in 2008. She also currently serves as a Founder and Director for the Rocky Mountain
Association of Recruiters.
In addition to her operational roles at Whitaker, Ms. Wenom also serves as Vice President of
Training and Organizational Development. She conducts both new-hire and on-going training for
all divisions and offices of the company. Additionally, she has developed a series of training
videos introducing the Fundamentals of the Staffing Industry that is now being offered
throughout the industry nationwide.
As a noted speaker/trainer in our industry, Ms Wenom's credentials include the National Association
of Personnel Services, ACSESS (the national Canadian Staffing Association), ASA, National Personnel
Assn (NPA) and International Personnel Assn (IPA), as well as "guest appearances" for SHRM
(Society of Human Resource Managers).
Ms. Wenom received her Bachelor's degree from Syracuse University in 1973 with a dual major in
English and Communications. Prior to her career in recruiting, Ms. Wenom worked in both technical
and training positions for Western Geophysical Company of America based in Houston.
Steve Tyink
Honored as Wisconsin’s #1 Service Business of the Year and recently as Time Magazine’s U.S. Dealer of
the Year, Steve Tyink served as Vice President of Saturn Operations & Leadership Development for Bergstrom
Corporation, the largest provider of automotive sales and service in Wisconsin. In 2006, the seven Saturn
retail facilities Steve lead were ranked first among the 443 Saturn facilities in the U.S. In 2004 and
again in 2005, these seven facilities were named Saturn’s Dealer of the Year capturing over 31% market
share in 6 Wisconsin communities while the national average is currently 5.6%. In addition to this
incredible market share, Steve and his teams won over 20 National Saturn Summit Awards, a feat never
accomplished in the history of General Motors Corporation. While with Bergstrom, Steve was responsible
for the attachment levels of 28 automotive brands.
From 1995 to 1999, Steve served as Vice President of Human Resources & Guest Experience for Bergstrom
Corporation. There he conceptualized and created the overall strategy of the ‘Guest Forever’ culture.
This established industry leading customer satisfaction levels in 28 automotive brands.
Steve was Director of Human Resources for Bergstrom Hotels, one of the largest full-service hotel
operations in the Midwest from 1989 to 1994. The previous ten years he acted as General Manager in
private golf & country club industry. While working with the Professional Golfers Association he
established benchmark practices in service management.
Keynote speaker for more than 40 national conferences, Steve was selected by President William J.
Clinton to represent the hospitality industry on the Employment of People with Disabilities Committee
in Washington D.C. More than 40 articles and book chapters have been published within the past four
years featuring the vision, leadership strategies, and service practices of Tyink and his teams.
Among these publications are Dr. Leonard Berry’s Discovering the Soul of Service, Jim Sullivan’s
Mind Your Own Business, and Scott Gross’s Outrageous Service.
Amy Willams
Amy Williams has been with Hobson Associates since the spring of 1997. In her first year, she
joined the engineering department at Hobson and was recognized as the Rookie of the Year. Also
that year she was promoted to Associate. At the end of that year, she changed her focus to the
placement of sales and sales management professionals in the software sector. Amy's niche is the
content and document management space. The next year, Amy became a Certified Personnel Consultant.
In 2002, Amy was made a Partner at Hobson Associates. She was also promoted to the Director of
Training. Amy is responsible for the training and ongoing development of all new hires at Hobson
Associates.
Amy graduated from the University of Connecticut in 1988 with a BS in family studies. She began
her career in advertising sales with a publishing firm in the loan servicing and origination
space. In 2002, Amy and Danny Cahill launched the training company, AccordingToDanny. As Managing
Director she is responsible for the strategic direction of the fast growing training company
devoted to owners, managers and recruiters in the search industry. She has spoken at GAPS,
numerous ATD Retreats, ATD Webcasts, NAPS retreats, and conducted private training for recruiting
firms around the US.
Lisa Yankowitz
The Workplace Educator is an exciting new venture which focuses on making employment law and
employment practices understandable to the general public, or in the vernacular of The Workplace
Educator, 'employment law for mere mortals.'
And who is The Workplace Educator? Lisa Yankowitz, JD, SPHR.
Lisa brings a unique mix of enthusiasm, knowledge, humor and professionalism when presenting
workshops, seminars and making public appearances on an array of employment law issues and
employment practices. Her presentations have been described as "dynamic, " "fabulous" and "fun",
words not often associated with an area of the law that is so serious, volatile and difficult to
understand.
Lisa's seminars and keynote addresses are tailored for each specific organization to ensure that
participants get up-to-date and appropriate information in a format that they will enjoy and
remember. It is her in-depth knowledge and polished approach combined with a passion for speaking
and training that sets the tone for an "unbelievable experience," as evidenced by Lisa's most
sought after keynote, "How to Play Well Together in the Workplace: A Legal and Practical
Perspective."
Prior to The Workplace Educator, Lisa served as Principal in the Human Capital Advisory Services
Practice of CBIZ Business Solutions of St. Louis where her role was to grow the employment law
training practice on both the local and national levels. Before joining CBIZ, Lisa's initial
entrepreneurial venture, a company with a successful 5 year run, was The Employment Law Group,
Training & Consulting Services (ELG) where she served as Chief Cook and Bottle Washer…. OK, CEO,
Training Director and Lead Speaker and Trainer.
Now for rest of the laundry list…
- Lisa is a member of both the Florida Bar and Missouri Bar.
- She is a member of the National Speakers Association.
- She is a certified Dale Carnegie Instructor where she teaches the Dale Carnegie Course.
- Lisa is Senior Faculty at Keller Graduate School of Management of DeVry University where
she teaches the Employment Law, Negotiation Skills and Training & Development Courses.
- For the past 3 years, Lisa has been the employment law contributor for KSDK's NEWSCHANNEL
5 most watched morning news show, 'Today in St. Louis'.
Aaron Wandtke
After graduating from the University of Evansville, in Evansville, Indiana, Aaron Wandtke
entered the recruiting business. After only a year as a recruiter for a firm employing
fifteen recruiters, he was promoted to be Director of Recruiting and managed a six-person
staff in addition to working a desk. While in this role, the firm's retention and revenue
dramatically improved.
In 2000, Aaron left this position to found Executive Staffing Solutions (ESS), which is
focused on recruiting for the managed health care industry. Seven years later, Aaron continues
to experience success in recruiting. He has built a million dollar recruiting firm that
employs ten individuals.
Aaron currently serves on the Board of Directors for the National Association of Personnel
Services and as Treasurer for the Ohio Association of Executive Search Professionals.
He lives in Columbus, Ohio, with his wife Julie and their three daughters.
Al DeBellas
Al De Bellas, Jr. is President of De Bellas & Co., the #1 investment banking firm in mergers &
acquisitions for the Staffing Industry. He has over four decades of experience in all phases
of investment banking, with an established expertise in mergers and acquisitions, corporate
valuations, financial advisory services, public securities offerings and private financing
transactions.
Prior to founding De Bellas & Co. in 1983, he managed the Corporate Finance Department of
Underwood Neuhaus & Co., Inc. for nine years. Al began his investment banking career in 1966
at Goldman, Sachs & Co., where he worked until 1972.
He has taught investment banking at the Jesse H. Jones School of Business at Rice University
and has served on the American Stock Exchange Member Firm Advisory Committee and as an Allied
Member of the New York Stock Exchange.
Al received a Bachelor's degree in Mathematics form Brooklyn College of the City University
in New York, and he earned a Master of Business Administration from the Wharton School of
Finance and Commerce at the University of Pennsylvania.
De Bellas & Co. has completed over 150 transactions in the staffing industry. The Company
also arranges for private financing for growth and liquidity, Valuation, Litigation Support
and other financial advisory services. Through affiliates, the firm offers 401K and Exit
and Succession Planning advisory services.
Please contact Al De Bellas at 949.859.3333 or www.debellas.com.
Colleen Francis
Colleen Francis is driven by a passion for people-motivating them to reach for the highest standards
of success. For over 15 years, she has observed the business habits of the top 10% of sales
performers in organizations of all sizes and shapes-from Fortune 500 companies, to small- and
medium-sized businesses. Through her company, Engage Selling Solutions, Colleen has condensed
that winning formula into an internationally acclaimed sales-training approach, helping sales
and marketing professionals everywhere achieve their maximum potential.
Distinguished by the Canadian Professional Sales Association as a Certified Sales Professional
(C.S.P.), Colleen thrives on challenging conventional assumptions about the winning edge needed
to stimulate profits, grow new markets and sustain a loyal customer base. Her savvy, no-nonsense,
field-tested approach to sales is rooted in the belief that there really isn't a single magic
formula to success. Rather, it's about finding ways to consistently apply a common-sense process
for working with, listening to, and tending to the needs of customers.
Ask any of Colleen's clients about why they call on her services-again and again-and you're
likely to hear a common refrain: she inspires results! Her refreshing candour, her genuine,
sincere message, and the personal experiences she relates as a top-ranked sales executive-all
are inspiring motivators for sales and marketing professionals who strive to get to the top…and
stay there. Just as important, Colleen is unwavering in her commitment to sales-training that
makes a lasting and meaningful impact on the corporate bottom-line. That's why her services are
regularly sought by leading private- and public-sector organizations across North America,
including Adecco, Ajilon, Eagle Resources, Corel Corporation, Hard Rock Cafe, United On Line, Whitepages.com,
Royal Bank, and Mass Mutual.
Mark Berger
Mark E. Berger, CPC, AIRS CIR, has been in recruiting and staffing since
1979. He is currently the proprietor of Swat Recruiting (www.swatrecruiting.com),
a firm supporting the technology needs of the recruiting and staffing industry. He has been
heavily involved in Internet recruiting and has become an expert on
recruiting and sourcing products and services available to the recruiting
industry. Mark also authors the Internet Recruiting column appearing
monthly in The Fordyce Letter and is a frequent contributor to Top Echelon's
Network News, HireAbility's newsletter, the IPA newsletter, and Employment
Marketplace. He is also on the Board of Directors for the Mid-America
Association of Personnel & Staffing Services.
Barbara Bruno
Barbara Bruno, CPC brings with her over 25 years of experience in search, retained search,
contract, temp, and training. Her expertise has covered most specialty areas and from 1996 - 2000
she was the VP of training for a publicly held company in Dallas employing over 500 recruiters
specializing in IT, Telecom, Engineering, and upper-level management searches. Her training
improved sales for first-year rookies over 150% and increased production for seasoned recruiters
by an average of 35% company-wide!
She also owns Good as Gold Training and Development, Inc., which specializes in training for the
employment and sales professions. Her scope of knowledge includes direct placement, retained
search, temporary placement, and contract. Her programs on attracting, hiring, training, and
retaining top producers has been presented to many Fortune 500 companies in the Midwest. She has
also been a contributing author for countless articles and books, including the "Five O'Clock
Club Job Finder Series," written by Kate Wendleton of New York.
Barbara partnered for four years with a public company in Texas, opening offices in Houston and
Dallas. She then accepted the additional responsibility to become their National Director of
Training. Her training methods were rolled out company-wide and rookies hired experienced a
dramatic increase in production during their first six months of employment. Senior recruiters
were taught how to reach their next level of production.
In 1999, Barbara also released her new series of books titled The Four Carat Series, which
includes four books for recruiters and two for working managers/owners. Training CDs were released
in April of 2001, and recruiting classes were launched through e-college on the Internet.
Barbara still finds time to successfully work a desk in between her many speaking engagements
across the country. She takes the time to "give back" and has been an active volunteer in the
employment associations of Indiana and Illinois, as well as nationally. In fact, Barbara is the
only employment professional to be awarded top honors by her peers in two states. She received
the Ancil T. Brown Award in Indiana and the Lincoln Award in Illinois.
In 1997, Barbara had the honor of serving as the Chairman of the Board for the National Association
of Personnel Services (NAPS). At a recent NAPS Conference, Barbara was only the thirty-third person
in history to be awarded the Harold B. Nelson Award, which is the highest national award given
to an employment professional. The fact that she still works a desk is very obvious in the way
she presents her material. Her training methods are proven and current, and her ideas can be put
into action immediately to help increase sales.
Mike Lejuene
Coming soon...
Patricia Drain
Coming soon...
Rob Krzak
Robert Krzak is President of Gecko Hospitality LLC and Gecko Development Corporation Inc
which franchises contingency recruiting offices in both the United States and Canada. Prior
to Gecko Hospitality, Robert was the President of P.M.A. Restaurant Group, which franchised
temporary and staffing operations in three Midwest states. As the president of P.M.A., Robert
and his staff of recruiters, managers and support personnel, held the distinction of
operating the highest volume offices in the entire system for three years. In 1999, Robert
exercised his exit strategy and sold his operations back to the corporate entity.
In August 2000, Gecko Hospitality was born and before the doors opened to this new venture,
Robert had the vision of taking Gecko Hospitality nationally and internationally by joining
forces and partnering with franchisee's. "When you partner with someone who shares the same
beliefs, both personally and financially", you have a start to a good relationship. However,
before any franchising was to take place one word would plague Robert and that word was "Value".
For any franchised organization to be successful, it needs to give rather than talk about value
each and every day that a franchisee is part of your organization. After three years of
developing a franchise system that would continue to give its value back to its franchise
partners, Gecko Hospitality began its trek into the unknown of the franchising industry.
In 2004 Gecko Hospitality began its full time franchising efforts and by the end of 2006, all
territories in the United States were sold and under contract to be developed. Having strong
franchise documents along with the necessary internal personnel to provide great support to
the franchise community is paramount to every franchisors success. Hearing of Gecko Hospitalities
success, Robert consults with many entrepreneurs in the staffing industry who are considering
franchising their operation. Today, Robert Krzak along his staff of Franchise Partners and
internal support personnel continue to support over 475 national and international hospitality
clientele, while looking at more viable international countries to offer its franchise.
Suzanne Cummings, Esq.
Suzanne C. Cummings has 30 years of experience in franchising, licensing, marketing, sales and
corporate management. She has established, managed and grown several diverse businesses and
provided guidance to many others. Suzanne is a skilled negotiator with hands-on experience in
the method of franchise expansion.
In her law practice she advises, counsels and represents businesses and individuals as franchise
counsel in related matters. Suzanne is experienced in preparing regulatory documents including
franchise and business opportunity offering circulars and various franchise and license agreements.
Based on her knowledge of franchising, she has provided expert witness testimony regarding federal
franchise law compliance.
Suzanne’s clients provide a wide spectrum of products and services. She represents such companies
as Club Z!, Inc. (a franchisor of in-home tutoring services), Colorworks USA, Inc.(a franchisor of
automotive repainting and dent repair services), DIGIKIDS, Inc. (a franchisor of child safety
identification services), International Finest Restrooms Corp. (a franchisor of ElizaJ® portable
restrooms), Fast-Teks, Inc. (a franchisor of on-site computer services), Gecko Development
Corporation (a franchisor of management recruiting services for the restaurant and hospitality
industries), Learning Express, Inc. (a franchisor of retail toy and gift stores), MaidPro Franchise,
Inc. (a franchisor of residential and commercial cleaning services), Personal Best Karate, Inc.
(a franchisor of Karate schools), PersoNet, LLC (a franchisor of temporary staffing services),
Pestmaster Franchise Network, Inc. (a franchisor of pest control services), Protect Painters
Development, LLC (a franchisor of exterior and interior painting services), Resort Maps Franchise,
Inc. (a franchisor of advertising tourist and visitor information map advertising services), and
retail food service, quick serve and full serve restaurants, computer software development and
management companies, auto repair and rental companies as well as master franchisees, franchisees
and potential franchisees of a myriad of franchises.
Prior to becoming an attorney, Suzanne was a license and franchise developer, which has equipped
her with practical insight into a wide variety of franchise and business issues. As a developer,
she provided a broad range of business expansion and development services including franchise
development planning and implementation, preparation of operations manuals; marketing and promotional
materials and programs; advertising; training programs; ongoing franchisor/franchisee negotiation
and mediation.
Suzanne grew up in Massachusetts where she was a presidential honors graduate receiving a Bachelor
of Science in Business Administration from Emmanuel College and a Juris Doctor from Suffolk University
Law School. She is a member of the United States Supreme Court Bar, Massachusetts State Courts Bar
and United States District Court of Massachusetts Bar, the American Bar Association, Massachusetts
Bar Association, New England Franchise Association’s Board of Directors and American Bar Association's
Forum on Franchising.
ShallySteckerl
Shally got his start in research in 1996 when he realized that as a contingency
recruiter he could beat the competition and make more money by finding people who
were not easily available in mainstream sources. Since then he has built several
centralized sourcing and research organizations from the ground up for large
multinational organizations like Cisco, Motorola, Coke, Google and Microsoft.
Shally now spends his time consulting with organizations on how to build research
teams and develop their advanced sourcing skills. Visit: http://www.jobmachine.net/shally
for a complete bio, and to learn more about what Shally has to offer recruiters
check out: http://jobmachine.net/card.
Beth Schneider
Beth earned a BS degree in Education & Human Development from Syracuse University and
began her professional career with Winston Personnel in New York City. She was the top
sales representative for 3 of her first 4 years in the search business and was promoted
to sales manager in 1982. Beth became the first Certified Personnel Consultant at Winston.
Beth joined Hobson Associates in 1991 as a placement consultant in the sales and marketing
division specializing in the Software industry. She has built sales teams for successful
software and professional services companies starting with their management executives.
Beth won membership in the President's Club for exceeding 1 million dollars in placements
and the Executive Club for filling high level management search assignments.
Beth was our top revenue producer in 1996, 1997, 1999, 2000, 2004 and 2005 and became
a partner in the firm in January of 2000. In 2001 Beth was accepted into The Pinnacle
Society, which is considered the Premier Consortium of Top Recruiters in the nation. She
is also an active member of the executive board of the Connecticut Association of Personnel
Services (CAPS) having held the position of President for two years.
In 2001 Beth joined Cahill Consulting Group's team of trainers. She has been a featured
speaker at state and national conferences, including CAPS, NAPS, CSP, OSSA and NEAPS. In
addition she has done in-house training for private clients such as Haley Stuart, Sanford
Rose International and the Lucas Group. Beth is a regular contributor to AccordingToDanny.com,
conducting live Web-Ex meetings and training for Danny Cahill's Owner/Manager and Rookie
Retreats held 6 times a year in the Cahill Consulting Group Training Center located in
Cheshire, CT.
Doug Beabout
Doug brings over twenty-eight years of expertise in personal top billings, personnel services firm
ownership, and industry training. His tenure in recruiting has resulted in his personal success
at building four highly successful recruiting and executive search businesses as CEO. A board
member and advisor to NAPS; his reputation for training excellence has placed him, repeatedly,
as a guest speaker for the NAPS (USA), ACSESS (Canada), NPA ( U.S. and abroad), Corporate clients
and the Top Echelon Network.
Doug is in demand with many companies and associations as a featured trainer and speaker at
several national, state and international association conferences. Having personally trained
and assisted in the establishment of more than 400 recruiting firms worldwide, he knows the
secrets and proven process that creates success! He is a business consultant to many corporations,
franchised and independent personnel services firms globally.
Doug is currently owner and president of a professional recruiting and a training services
company in Crestview, Florida. Doug works a "desk" every day and he is uniquely qualified
as a personnel services industry trainer. Many of his clients have put their net worth and
corporate objectives and achieved recruiting excellence as a result of his training and guidance.
Prior to his move to Florida, Doug established and successfully sold a well-respected recruiting
and search services firm in Kent, Ohio.
Earlier, as an executive officer of a major international franchisor for nearly ten years, Doug
established hundreds of successful personnel service firms and their staff members. Prior, Doug
was owner and president of three successful contingency, temporary and retained personnel services
firm for ten years in Dayton, Ohio. He gained his initial placement experience as a personnel
services consultant in an independent firm after serving for several years as a Strategic Air
Command officer in the US Air Force.
Doug has held the title of CPC; certified personnel consultant (NAPS) since 1981, CSP since 1999.
Doug serves on the board of the National Association of Personnel Services and is a past-president
of the Ohio Search & Staffing Association.
Joe Madden
After being asked to "take some time off" from The University of Vermont at the age of 20, Joe
Madden CPC/CTS began his career making phone calls part-time for his father, a soloist recruiter
for what then called the Data Processing industry. Joe placed his first AS/400 Programmer two
months later and that was that. Joe wanted to be a headhunter and he wanted to do it Boston.
Joe hooked on with a small placement firm that specialized in legal staffing in 1993. He quickly
became their top producer winning numerous company production contests. Like many of us, Joe's
first tools of the trade consisted of a phonebook and a phone with the marching orders…"find us
some secretaries". Well, 16 years and many awesome experiences later, Joe is still at this great
game as the Vice President/Director of Recruiting for a Financial Services Executive Search firm
in Boston, Massachusetts.
In addition to running a desk and managing recruiters, Joe is very involved in a number of organizations
for the search industry. Joe currently serves on the Board of Directors for the Massachusetts Association
of Personnel Services having served 2 terms as President of the organization. He has also given his
time to the New England Association of Personnel Services for many years working on their Annual
Conference Committee. He Co-Chaired the New England Conference in 2005 and will Chair the Conference
again in 2008. Most recently in 2006, Joe was appointed District Director for the National Association
of Personnel Services.
Like most of us in this business that have become hopelessly addicted to the profession, Joe doesn't
have a lot spare time. This industry is his life and he wouldn't have it any other way.
Donato Diorio
Donato Diorio is a highly successful entrepreneur in the recruiting and software industry. He
started his career pioneering offline data storage software and eventually moved into IT recruiting
at MRI, 3 years later he was a top billing recruiter. He left to start his own recruiting company
which eventually evolved into Broadlook Technologies. He has pioneered a leading software tool that
leverages the Internet for prospecting and research. In less than 4 years, Donato has helped Broadlook
acquire over 3500 clients worldwide, including some of world's most prominent and innovative
companies. His efforts and products have been recognized by top industry sources such as The
Fordyce Letter and ERExchange. Donato's mission is to create technology solutions that allow people
to spend more time interacting with humans and less time managing technology.
Donato's charismatic personality combined with his high level of enthusiasm make him a highly
motivational speaker. His presentation, which focuses on managing technology and human interaction
in the recruiting industry, has been sought after by multiple large recruiting organizations across
the US; including the Management Recruiter's Network, Internet Recruiting Group, CRM Summit, the
Wisconsin Business & Technology Expo, the Pinnacle Society, US Recruiters Network, ACC Conference and
a multitude of other small recruiting groups.
Donato lives in Oconomowoc, WI with his wife Christina, his two children, and his Newfoundland and
company mascot, Captain Catherine Janeway.
Debbie Fledderjohan
Debbie Fledderjohann is President of Top Echelon Contracting, Inc. She has 14 years of experience in the
contract staffing industry. She also has 17 years of experience in Information Technology and Engineering
applications through Babcock and Wilcox, McDermott International. The combination of these two career paths
provides an excellent background for technical, professional, and healthcare contract staffing applications.
Top Echelon Contracting, Inc., is a contract staffing service provider (aka back-office) and their primary
business model is to help professional recruiters with contract staffing opportunities. They have the
ability and expertise to employ contractors on long-term assignments throughout the United States. This has
been the "core" of their business model for the past 15 years. As President, Debbie has been a key player
in determining client trends, candidate trends, and recruiter needs during the continually changing staffing
environment. She has played a critical roll in helping direct (perm) recruiters add contract staffing to
their business model. To date, she has helped recruiters earn over $35 Million in contract income.
Top Echelon Contracting is known as the contract staffing service provider of choice because of their
detail-oriented and timely customer service to recruiters nationwide. As a contract staffing service
provider, Top Echelon Contracting becomes the employer of the candidate and handles all of the time-consuming
paperwork and administrative details associated with contractors. They handle the client and candidate
contracts, timesheet collection, payroll funding and processing, invoicing, state and federal taxes, insurance,
workers' compensation, employee benefits, background checks, etc.
In addition to being responsible for the daily operations of Top Echelon Contracting, Debbie has been training
recruiters on contract staffing alternatives at conferences throughout the United States since 1993. She is
also a contributor to various recruiting and staffing magazines and writes a monthly newsletter called
"Contracting Corner - The Perm Recruiter's Resource" that is mailed to 17,000 throughout the United States.
Debbie holds an Information Technology degree and a Bachelor's Degree in Business Management from Walsh
University in Canton, Ohio. She is married and has two adult children. For fun, Debbie enjoys traveling
and anything to do with boating or the water.
Joe Pelayo
Coming soon...
David Knutson
Coming soon...
Danny Cahill
Coming soon...
Donna Tyson
No one can move an audience the way that Donna Tyson can. Donna's unique style has been
described as a cross between a preacher, a politician, and a comedian. Donna leaves her
audiences spellbound as she weaves her stories of empowerment. She draws on her experiences
as a former television and radio talk show host, successful business owner, community leader
and mother of three grown children for her lessons. Her many clients include the CIA, FBI,
Departments of Transportation and Education, Society of Human Resource Management, Mayo
Clinic, Bell Atlantic, and the American Red Cross. She was named one of SHRM's Top 10 highest
rated speakers and has shared the program with Dr. Robert Schuller, Norman Schwarzkopf, and
Rosita Perez. Donna used the recent lessons from her unique inspirational gift and coffee
shop to write her powerful new seminar "Served With Love". She is a regular featured
writer on work/life balance issues in the Carolina Woman Magazine and has designed and
taught certification classes for the Myrtle Beach Hospitality Association on "Outstanding
Customer Service" and "Management to Leadership". Donna travels the country as a full
time motivational speaker while promoting her first children's book on pride and self esteem
entitled "The Red Bow". Her motto is "You really can make a difference, and the first
place to start is with you!"
Craig Silverman
Craig's professional sales and sales management career spans 19 years. During this time he has
amassed substantial experience in building sales teams, marketing, mergers and acquisitions,
public relations, recruiting, hiring, training, and motivating. Craig is considered to be an
expert on the job market, staffing industry and recruiting trends. He has been quoted by the
press in publications such as: The Wall Street Journal, USA Today, San Francisco Business
Journal, Fortune.com, Knowledge Management Magazine and Staffing Industry Review. Craig has
been invited to speak regularly to groups such as the American Staffing Association, Pinnacle
Society, Churchill Club, TiE, NACCB, and the Software Publisher's Association. He attended
the University of Texas at Austin, and in 2000 completed the Harvard Business School, OPM -
Key Executive Program.
Craig is the Executive Vice President, Sales & Marketing for HireAbility.com - The Recruiting
Network where he is responsible for building a new model for the staffing industry by banding
together a global network of independent recruiters, corporate recruiters and staffing firms
to form a Recruiting and Candidate Exchange Network that works together to staff positions
across all major staffing markets. HireAbility has 350+ staffing organizations working as
part of their Recruiting Network.
Prior to HireAbility Craig was the Senior Vice President for TMP Worldwide/Hudson Global
Resources (HHGP) and with Hall Kinion (HAKI on NASDAQ) as Executive Vice President of
Recruiting Services. He was successful in growing the Hall Kinion (HK) recruiting business
from annual revenues of $30M to $296M while opening 44 new sales offices, and hiring 400
recruiters. During this time, Craig was an active member of the HK executive team helping
with the company IPO in August of 1997, secondary public offering in 2000 and with the due
diligence and integration of five acquisitions. While Craig was responsible for sales,
marketing and training at HK they were included as #24 on the Forbes Magazine list of
"Best" companies to work for and added to the S&P Small Cap Index. From 1989-1996, Craig
spent six years as Vice President of Sales and Strategic Consulting with Strategic Mapping,
Inc., a leading developer of GIS software and data for business applications. During his
time with Strategic Mapping, he grew annual software sales revenue from $1M to $25M.
Bob Liken
President Liken Services, Inc.
- Liken Health Care, Inc.. & Liken Staffing Services
Graduate of Penn State University, 1970
- Business Administration / Accounting Major
Has been in the staffing business since 1970. The original company LIKEN SERVICES, INC. was a general
service staffing company specializing in the administrative, clerical, secretarial all office
support staff positions (both temporary and direct hire) with 14 branch offices in and around W.
PA and Upstate NY. As a division of that company, LIKEN HEALTH CARE, INC. was started in 1974.
In 1995, the general staffing company was sold to a national, public company, and the health care
staffing company was retained. Since 1995, we have concentrated our efforts in the health care
marketplace. In 2002, Liken Staffing Services re-opened and today, Liken operates both a general
staffing company and a niche company serving the health care industry. Today, Liken has offices
in three states; New York, Texas and Pennsylvania.
Has been very active in the industry:
" Sat on the board of directors of both the State (Pa Assoc of Personnel Services - PAPS) and
National (National Association of Personnel Services- NAPS) trade organizations since 1976.
" Served in all capacities of leadership including President of NAPS (National Association of
Personnel Services) twice; in 1981 and 1991.
" Served as President of PAPS (Pennsylvania Association of Personnel Services) in 1984.
" Served as President of TempNet (an international association of independent temporary help companies) in 1984 - 1985.
" Has been awarded many honors for industry dedication and time volunteered to the industry:
- The Harold B. Nelson Award - NAPS - 1987.
- The W. L. Blanchet Award - PAPS - 1977 / 1985
- The M. Marty Decotis Award - NAPS -1994
" Has made numerous presentations over the years to both state and national association conventions
and meetings on topics concerning the running of a small business.
- How to build a "Quality Organization"
- The Sales and Marketing Process of a staffing company.
- Professional Management of a small business
- The hiring process; how to recruit, select, train, manage and motivate a team of productive workers.
- How to write a good job description
- How to manage and hold someone accountable to the job description
- How to develop a quality training program.
- How to Manage & Motivate a team of people to meet common goals
- How to conduct performance reviews
- Raises, Bonuses, & Benefits
- The Planning Process - how to develop and implement a business plan.
- Employment Law issues:
- HIPAA
- EEOC - discrimination issues
- ADA
- Lawful termination
- Employee Handbooks
- Etc.
A CPC (Certified Personnel Consultant) and a CTS (Certified Temporary Staffing Specialist); professional
designations of the NAPS.
Tim Spidel
Tim Spidel , CPC/CTM , has been in recruiting and search since 1996. After spending over 10
wonderful years with an international search and placement firm headquartered in Nashville, TN,
he started his own recruiting firm called Spidel Burnfin in 2007. Tim has run a successful desk
in the wealth management space since he began in this profession in 1996; and as a result of his
third great year in a row in 2006, Tim recently became a member of The Pinnacle Society, whose
membership includes some of the nation's top billers from our profession. Tim has done training
at his previous firm for years, but recently was recognized as one of the best new training
voices in our profession as a top placing winner of the "new speaker" competition that took place
last year at the San Francisco NAPS Conference.
Tim began in our business right after graduating from Indiana University, where he received
his degree in health administration. He currently lives in Carmel, IN, with his wife Heather
and their three delightfully entertaining children. When he is not recruiting or playing with
his children, he spends his free time traveling, running, attending concerts and adding to his
vast music collection.
Leslie Salmon Jones
Leslie Salmon Jones, a Certified Personal Trainer and Wellness Coach, works with clients to
create a well-balanced lifestyle. This includes developing mastery over ones physical,
emotional and mental well being, including weight, fitness, nutrition, stress management,
mental health, physical health and the mindset to sustain wellness.
A trained dancer and scholarship recipient from the Alvin Ailey Dance Theatre and the London
Contemporary Dance School, she received her Fitness Instructors Certification at NYU, a BA in
Health and Fitness Studies at SUNY, and Wellness Coaching Certification through Wellcoaches
Corporation. With over 14 years experience in the wellness industry, Leslie has presented to
and developed training programs for corporations, which also includes those from the personnel
industry such as; Signature Consulting, Keystone Partners, Zanana Studios, National Aides
Marathon, New York Knicks "Healthy Lifestyle Clinics" and Wellness Interactive, to name a few.
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